Things are still on the up for Research in
Motion in Africa these days. As planned
they have sucessfully opened a new retail
store in computer village, Lagos, Nigeria.
Robert Bose, Regional Managing Director for the
Middle East and Africa said, "As the leading
smartphone provider in Nigeria and in Africa
overall, our customers are our number one
priority, so we are very pleased to cement our
physical presence with local staff, establish a new
legal entity and work with local business partners
to expand our retail and customer care across
Nigeria."
RIM, in association with mobile phone distributor
Slot Nigeria, officially opened the BlackBerry® by
SLOT store in Nigeria at Computer Village in Ikeja,
Lagos yesterday, designed especially to provide
Nigerian customers with a first-class, authentic
BlackBerry purchasing experience, including free
software upgrades from the facility in the
Computer Village store. BlackBerry smartphones
that can be upgraded to OS 7.1 include the
BlackBerry® Bold 9900, BlackBerry® Torch 9810,
BlackBerry® Torch 9860, BlackBerry® Curve
9360 and the BlackBerry® Curve 9380.
In the BlackBerry® by SLOT store, customers can
find:
A full-range of live BlackBerry smartphones to try
Free device set-up and free software upgrade
facilities
Fully-trained staff who provide expert advise and
assistance
A BlackBerry Expert Center that offers leading
after-sales service (all products sold in the store
come with a 12-month warranty)
All BlackBerry smartphones purchased at the
BlackBerry by Slot Nigeria store will be set-up for
free and consumers will be provided with quick
and easy steps to ensure that their handset is
authentic, such as the start-up splash screen logo
and an authentic seal on the BlackBerry
smartphone's box.
As part of its expanded retail footprint and
ongoing commitment to enhanced customer
service RIM will provide software upgrade stations
in 60 more retail stores nationwide. RIM also plans
to introduce in-warranty repair and after-sales
support in retail stores located in Lagos, Abuja
and Port Harcourt to help customers get the most
of their BlackBerry smartphone. in addition to
providing software upgrades, the drop-in centres
will provide the full end-to-end service in a
thriving retail environment, including parts,
repairs, and replacements.
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